Privacy policy
1) Information on the collection of personal data and contact details of the controller
1. 1 We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the handling of your personal data when using our website. Personal data is all data with which you can be personally identified.
1. 2 The controller for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is vessora. com. The controller for the processing of personal data is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data.
1. 3 For security reasons and to protect the transmission of personal data and other confidential content (e. g. orders or enquiries to the controller), this website uses an SSL or a third-party security system. TLS encryption. You can detect an encrypted connection by the string “https://” and the lock icon in your browser bar.
2) Data collection when visiting our website
If you use our website for information purposes only, i. e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called “server log files”). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:
- Our visited website
- Date and time at the time of access
- Amount of transmitted data in bytes
- Source/reference from which you came to the site
- Browser used
- Operating system used
- IP address used (if applicable: in anonymized form)
The processing takes place in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files afterwards if there are concrete indications of illegal use.
"By using our website, you (the visitor) agree that third parties may process your IP address in order to determine your location for currency conversion. You also agree that this currency will be stored in a session cookie in your browser (a temporary cookie that is automatically deleted when you close your browser). We do this so that the selected currency remains selected and consistent when you browse our website, so that prices can be converted to your (visitor's) country currency. "
3) Cookies
In order to make your visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i. e. after closing your browser (so-called session cookies). Other cookies remain on your device and allow us or our partner companies (third-party cookies) to recognise your browser on your next visit (persistent cookies). If cookies are set, these collect and process individual user information such as browser and location data as well as IP address values. Persistent cookies are automatically deleted after a predetermined period, which may vary depending on the cookie.
In some cases, cookies are used to simplify the ordering process by storing settings (e. g. remembering the content of a virtual shopping cart for a later visit to the website). If personal data is also processed by individual cookies implemented by us, the processing takes place in accordance with Art. 6 para. 1 lit. b DSGVO either for the execution of the contract or pursuant to Art. 6 para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the website visit.
We may work with advertising partners who help us to make our website more interesting for you. For this purpose, cookies from partner companies are also stored on your hard drive when you visit our website (third-party cookies). If we work with the aforementioned advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected in each case within the following paragraphs.
Please note that you can set your browser in such a way that you are informed about the setting of cookies and decide whether to accept them individually or to exclude the acceptance of cookies in certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. These can be found for the respective browsers under the following links:
Internet Explorer: https://support. microsoft. com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox: https://support. mozilla. org/de/kb/cookies-erlauben-und-ablehnen
Chrome: https://support. google. com/chrome/answer/95647?hl=de&hlrm=en
Safari: https://support. apple. com/kb/ph21411?locale=de_DE
Opera: https://help. opera. com/en/latest/web-preferences/#cookies
Please note that if you do not accept cookies, the functionality of our website may be limited.
4) Contact
When contacting us (e. g. via contact form or e-mail), personal data is collected. Which data is collected in the case of a contact form is visible from the respective contact form. These data are stored and used exclusively for the purpose of answering your request or for contacting you and the related technical administration. The legal basis for the processing of the data is our legitimate interest in answering your request pursuant to Art. 6 para. 1 lit. f GDPR. If your contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted after the final processing of your request, this is the case if it can be deduced from the circumstances that the matter in question has been finally clarified and insofar as there are no legal retention obligations to the contrary.
5) Data processing when opening a customer account and for contract processing
According to Art. 6 para. 1 lit. b GDPR, personal data will continue to be collected and processed if you provide it to us for the execution of a contract or when opening a customer account. Which data is collected can be seen from the respective input forms. Deletion of your customer account is possible at any time and can be done by sending a message to the above-mentioned address of the responsible person. We store and use the data you provide for contract processing. After complete processing of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial retention periods and deleted after these periods have expired, unless you have expressly consented to the further use of your data or a legal requirement.
6) Use of single sign-on methods
Facebook Connect
On our website, you can create a customer account or register using the social plug-in "Facebook Connect" of the social network Facebook, which is operated by Facebook Inc. , 1 Hacker Way, Menlo Park, CA 94025, USA (“Facebook”), if you have a Facebook profile, log in as part of the so-called single sign-on technology. The social plugins of "Facebook Connect" on our website can be identified by the blue button with the Facebook logo and the words "Mit Facebook login" or "Connect with Facebook" or "Log in with Facebook" or "Sign in with Facebook".
If you access a page of our website that contains such a plugin, your browser establishes a direct connection to the servers of Facebook. The content of the plugin is transmitted by Facebook directly to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged in to Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there. These data processing operations are carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of Facebook's legitimate interest in displaying personalized advertising based on surfing behavior.
By using this “Facebook Connect” button on our website, you also have the opportunity to log in or register on our website using your Facebook user data. Only if, prior to the registration process, you have given your explicit consent pursuant to Art. 6 para. 1 lit. a GDPR, when you use the "Facebook Connect" button from Facebook, depending on your personal data protection settings on Facebook, we receive the general and publicly accessible information stored in your profile. This information includes user ID, name, profile picture, age and gender.
Please note that following changes to Facebook’s Privacy Policy and Terms of Use, your profile pictures, user IDs of your friends and the friends list may also be transferred if these have been marked as “public” in your privacy settings on Facebook. The data transmitted by Facebook is stored and processed by us for the purpose of creating a user account with the necessary data, if these have been shared by you with Facebook (title, first name, last name, address data, country, e-mail address, date of birth). Conversely, based on your consent, data (e. g. information about your surfing or purchasing behaviour) may be transferred from us to your Facebook profile.
The consent granted may be revoked at any time by sending a message to the responsible person named at the beginning of this declaration.
Facebook Inc. based in the USA is certified for the US-European data protection agreement “Privacy Shield”, which ensures compliance with the data protection level applicable in the EU.
For the purpose and scope of data collection and the further processing and use of the data by Facebook, as well as your rights in this regard and setting options to protect your privacy, please refer to Facebook's privacy policy: http://www. facebook. com/policy. php
If you do not want Facebook to assign the data collected via our website directly to your Facebook profile, you must log out of Facebook before visiting our website. You can also completely prevent the loading of Facebook plugins with add-ons for your browser, e. g. with "Adblock Plus" (https://adblockplus. org/de/).
7) Use of your data for direct marketing
Subscribe to our e-mail newsletter
If you subscribe to our e-mail newsletter, we will send you regular information about our offers. Only your e-mail address is mandatory for sending the newsletter. The provision of further data is voluntary and is used to address you personally. We use the so-called double opt-in procedure for sending the newsletter. This means that we will only send you an e-mail newsletter if you have expressly confirmed to us that you agree to receive the newsletter. We will then send you a confirmation e-mail asking you to confirm that you wish to receive future newsletters by clicking on an appropriate link.
By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6 para. 1 lit. a GDPR. When registering for the newsletter, we store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace a possible misuse of your e-mail address at a later date. The data collected by us when registering for the newsletter is used exclusively for the purpose of advertising via the newsletter. You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a corresponding message to the responsible person mentioned at the After unsubscribing, your e-mail address will be immediately deleted from our newsletter distribution list, unless you have expressly consented to the further use of your data or we reserve the right to use data beyond that which is permitted by law and about which we inform you in this declaration.
8) Data processing for order processing
8. 1 The personal data collected by us will be passed on to the transport company commissioned with the delivery as part of the contract execution, insofar as this is necessary for the delivery of the goods. We pass on your payment data to the commissioned credit institution as part of payment processing, if this is necessary for payment processing. If payment service providers are used, we inform you about this explicitly below. The legal basis for the transfer of data is Art. 6 para. 1 lit. b GDPR.
8. 2 In order to fulfil our contractual obligations towards our customers, we cooperate with external shipping partners. We provide your name as well as your delivery address exclusively for the purpose of goods delivery Art. 6 para. 1 lit. b GDPR to a shipping partner selected by us.
8. 3 Use of payment service providers (payment service providers)
- Amazon Pay
If you select the payment method "Amazon Pay", the payment will be processed via the payment service provider Amazon Payments Europe s. c. a. , 5 Rue Plaetis, L-2338 Luxembourg (hereinafter: "Amazon Payments"), to which we will communicate your information provided during the ordering process as well as the information about your order in accordance with Art. 6 para. 1 lit. b DSGVO pass on. The transfer of your data takes place exclusively for the purpose of payment processing with the payment service provider Amazon Payments and only insofar as it is necessary for this purpose. You can find more information about Amazon Payments' privacy policies at the following Internet address: https://pay. amazon. com/de/help/201751600
Paypal
In the case of payment via PayPal, credit card via PayPal, direct debit via PayPal or – if offered – “purchase on account” or “payment in instalments” via PayPal, we will pass on your payment data to PayPal (Europe) S. a. r. l. et Cie, S. C. A. , 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as “PayPal”). The transfer takes place in accordance with Art. 6 para. 1 bed. b GDPR and only insofar as this is necessary for payment processing.
PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or – if offered – "purchase on account" or "in installments" via PayPal. For this purpose, your payment data may be processed in accordance with Art. 6 para. 1 bed. f GDPR on the basis of PayPal's legitimate interest in determining your solvency to credit agencies. The result of the credit check in relation to the statistical probability of default is used by PayPal for the purpose of deciding on the provision of the respective payment method. The credit rating information may include probability values (so-called score values). Insofar as score values are incorporated into the result of the credit report, they are based on a scientifically recognized mathematical-statistical method. The calculation of the score values includes, but is not limited to, address data. For further information on data protection, including information on the information agencies used, please refer to PayPal's privacy policy: https://www. paypal. com/de/webapps/mpp/ua/privacy-full
Sie können dieser Verarbeitung Ihrer Daten jederzeit durch eine Nachricht an PayPal widersprechen. Jedoch bleibt PayPal ggf. weiterhin berechtigt, Ihre personenbezogenen Daten zu verarbeiten, sofern dies zur vertragsgemäßen Zahlungsabwicklung erforderlich ist.
- RIGHT AWAY.
If you choose the payment method “SOFORT”, payment processing takes place via the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter “SOFORT”), to which we will communicate your information as part of the ordering process together with the information about your order in accordance with Art. 6 para. 1 bed. b DSGVO pass on. Sofort GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). The transfer of your data takes place exclusively for the purpose of payment processing with the payment service provider SOFORT and only insofar as it is necessary for this purpose. You can find further information on the data protection provisions of SOFORT at the following Internet address: https://www. klarna. com/sofort/datenschutz
- Stripe
If you choose a payment method from the payment service provider Stripe, the payment will be processed via the payment service provider Stripe Payments Europe Ltd, Block 4, Harcourt Centre, Harcourt Road, Dublin 2, Ireland, to which we will communicate your information as part of the ordering process as well as the information about your order (name, address, account number, bank code, credit card number, if any, invoice amount, currency and transaction number) pursuant to Art. 6 para. 1 bed. b DSGVO pass on. Your data will be passed on exclusively for the purpose of payment processing with the payment service provider Stripe Payments Europe Ltd. and only insofar as it is necessary for this purpose. Further information on Stripe’s privacy policy can be found at the URL https://stripe. com/de/terms
In order to be able to offer you Klarna's payment methods, we may pass on your personal data in the form of contact and order details to Klarna during the checkout process, so that Klarna can check whether you are eligible for Klarna's payment methods and Klarna can tailor the payment methods to you. Your submitted personal data will be processed in accordance with the Klarna Privacy Policy.
9) Rights of the data subject
9. 1 The applicable data protection law grants you comprehensive data subject rights (rights of access and intervention) vis-a-vis the controller regarding the processing of your personal data, about which we inform you below:
- Right to information pursuant to Art. 15 GDPR: you have in particular a right to information about your personal data processed by us, the purposes of processing, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned storage period or the criteria for determining the storage period, the existence of a right to rectification, erasure, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if they have not been collected by us, the existence of automated decision-making including profiling and, where applicable, meaningful information about the logic involved and the scope of your data and the intended effects of such processing, as well as your right to be informed of the guarantees under Art. 46 GDPR in the event of forwarding your data to third countries;
- Right to rectification according to Art. 16 GDPR: You have the right to immediate rectification of inaccurate data concerning you and/or completion of incomplete data stored by us;
- Right to erasure pursuant to Art. 17 GDPR: You have the right to have your personal data deleted if the conditions of Art. 17 para. 1 GDPR. However, this right shall not apply, in particular, where processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims;
- Right to restriction of processing pursuant to Art. 18 GDPR: You have the right to request restriction of processing of your personal data as long as the accuracy of your data contested by you is verified, if you refuse to have your data erased due to unlawful data processing and instead request restriction of processing of your data if you need your data for the establishment, exercise or defence of legal claims after we no longer need it after the purpose has been fulfilled, or you have filed an objection on grounds relating to your particular situation, as long as it is not yet clear whether our legitimate grounds prevail;
- Right to information pursuant to Art. 19 GDPR: If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed of these recipients.
- Right to data portability pursuant to Art. 20 GDPR: You have the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request its transmission to another controller, insofar as this is technically feasible;
- Right to revoke consent granted pursuant to Art. 7 para. 3 GDPR: You have the right to revoke your consent to the processing of data at any time with effect for the future. In the event of revocation, we will delete the data concerned immediately, unless further processing can be based on a legal basis for processing without consent. Withdrawal of consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the withdrawal;
- Right to lodge a complaint pursuant to Art. 77 GDPR: If you consider that the processing of personal data concerning you infringes the GDPR, you have - without prejudice to any other administrative or judicial remedy - the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or place of the alleged infringement.
9. 2 RIGHT TO OBJECT
IF WE PROCESS YOUR PERSONAL DATA IN THE CONTEXT OF A BALANCING OF INTERESTS BASED ON OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION WITH EFFECT FOR THE FUTURE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL TERMINATE THE PROCESSING OF THE DATA CONCERNED. HOWEVER, FURTHER PROCESSING IS RESERVED IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FUNDAMENTAL FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS.
IF WE PROCESS YOUR PERSONAL DATA FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING. YOU CAN EXERCISE THE OBJECTION AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.
10) Duration of storage of personal data
The duration of the storage of personal data is determined on the basis of the respective statutory retention period (e. g. commercial and tax retention periods). After the expiry of the period, the corresponding data will be routinely deleted if they are no longer necessary for the performance of the contract or initiation of the contract and/or if we do not have a legitimate interest in further storage.